Shipping Policy

To make sure your package reaches you without a hitch and within our specified delivery time frames, please ensure that your address is entered accurately, including all necessary details. Please note that we cannot be held responsible for lost, misplaced, or incorrectly delivered shipments if the address information provided is inaccurate.

Shipping Destinations

USA Continental, USA Overseas, Canada, Hawaii, Europe, Africa, Asia, Latin America, Oceania. Enjoy seamless delivery to these destinations as we bring Dohome right to your doorstep.

Shipping Costs & Delivery Times

Tax policies may differ across regions. Customs or taxes based on local policies may be applicable in other countries. Customers are responsible for all costs incurred during or after shipping, including cross-border duties, taxes, and other related charges. For any inquiries or assistance, contact our customer service at titus@dohometech.com.

US orders placed before 12:00 PM Pacific on a business day ship the same afternoon. Orders placed after 12:00 PM ship the next business day, and a Friday afternoon order goes out Monday.

Country / Region	Logistic Carrier	Handling time	Estimated Delivery Time	Shipping Cost
USA Continental	FedEx/UPS	Same or next business day	4-7 business days	Free
USA Overseas	FedEx/UPS	2-3 business days	6-14 business days	Based on your address
Hawaii	FedEx/UPS	2-3 business days	6-14 business days	Based on your address
Canada	FedEx/UPS	2-3 business days	6-14 business days	Based on your address
Europe	DHL/DDP	2-3 business days	8-16 business days	Based on your address
Asia	UPS/FedEx/DHL	2-3 business days	8-16 business days	Based on your address
Oceania	UPS/FedEx/DHL	2-3 business days	8-16 business days	Based on your address
Australia	AUpost	2-3 business days	9-18 business days	Based on your address
Latin America	UPS/FedEx/DHL	2-3 business days	8-16 business days	Based on your address
Africa	UPS/FedEx/DHL	2-3 business days	8-16 business days	Based on your address

Note: Important Information

Once your order is dispatched, you'll receive an email containing tracking details for your convenience.

Our main warehouse is located in Los Angeles, California, United States.

Delivery Claims

In the event of a non-delivery, or if your tracking information indicates that the carrier delivered the package but you haven't received it, please reach out to us within 10 days to initiate a claim. Contact our support team at titus@dohometech.com and we'll guide you through the claims process, working with the carrier on your behalf. Claims resolution may take up to 60 days, depending on the shipping carrier.